- Returns are accepted for ONLINE STORE CREDIT ONLY!
- All returns must be sent back within 5-7 days of the date received.
- Sale items and accessories are FINAL SALE & cannot be returned. (This includes FLASH SALE items!) Any sale items returned, will NOT be processed. If you wish to have this item returned back to you, a $10 return fee will incur
- All merchandise must be returned unworn, unwashed, and in original condition with tags attached If items have makeup, deoderant or other stains/odors, you WILL NOT be given credit and items will be sent back for a $10 return fee.
**If an item you received is damaged or incorrect, please call (574) 274-3110 for further assistance!**
Please place a new order online for the items you wish to exchange. This will ensure your items do not sell out before we have received your return. A full refund will be given for exchanges ONLY for a different size or color in the same item. All other returns will be issued store credit.
Please email us at Returns@ShopAliOnline.com for further return and exchange instructions.
Please note all jewelry is hand made and made to order. Please allow 1-2 weeks for delivery. Thank you so much!